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Industrial style metal and wood bistro dining set by Homelegance in a minimalist studio apartment.

Help & FAQs

Everything You Need to Know About Your Furniture, Orders & Support

FAQs

Orders & Payment

What payment methods do you accept?

We accept major credit/debit cards, PayPal, Amex, Shop, VISA, GooglePay and other supported electronic payments.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Shipping & Delivery

How long does shipping take?

Most orders arrive within 3–21 business days, depending on your location. Oversized or special-order items may require additional time.

Do you ship nationwide?

Yes. We offer delivery across the continental United States through trusted shipping partners.

How are shipping fees calculated?

Free shipping included with every order.

Can I track my order?

Yes. Once your order ships, you will receive an email with a tracking link to follow your shipment.

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.

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